Assistance

You can adjust the brightness of the Mu-so 2nd Generation lighting by repeatedly pressing the Brightness button on your remote. To adjust the lighting from inside the Naim app, touch the Settings icon. Touch Other Settings. Touch Lighting. To change the brightness of the lighting, touch the desired brightness icon.

The Mu-so 2nd Generation should not need cleaning beyond dusting. If necessary unplug the Mu-so 2nd Generation from the mains power and clean external casework with a damp cloth. Important: Keep all liquids away from the touch panel top UI. Do not use: wax or solvent based cleaning products.

Take a look through the FAQs below to help troubleshooting any HDMI issues you may be experiencing.   Q: Does the TV support ARC? A: Most modern TVs have ARC hardware but it may be disabled on less costly models. Q: Is the HDMI cable HDMI v1.4 compliant? A: Cables that are not at least HDMI v1.4 compliant may not contain all the wires necessary for HDMI ARC. Q: Is the Naim product plugged into an ARC compatible socket on the TV? A: Many TVs do not support ARC on all their HDMI interfaces. Q: Is there an AV amp or soundbar already plugged into the TV? A: The design of HDMI only allow a single amplifier to use ARC at a time. Q: Is the Naim amplifier plugged directly into the TV? A: Some HDMI switch devices may pass ARC data but many don't, it is recommended that the Naim product is plugged directly into the TV. Q: Does the TV support HDMI v1.4? A: Though this may not be simple to discover, ARC is only supported on HDMI interfaces of v1.4 or later. Q: Does ARC work with broadcast TV, but gives only noise with Netflix/Youtube/iPlayer etc? A: Naim products only support PCM and DSD ARC data, compressed audio supplied by these streaming services must be down-mixed by the TV. Down-mixing can be enabled through the TVs menus, select "sound" -> "Digital audio format" and change it from "Auto" to "PCM", "LPCM", or "Stereo" depending on what is offered. This advice is generic and the terminology and menu path will vary depending on the TV manufacturer and model. Q: Is CEC enabled on the TV? A: Some TVs can enable and disable CEC comms on the HDMI interfaces. This is the data comms protocol used to start and stop ARC. The CEC protocol is known by many different names, each manufacturer seems to have chosen a different one: Q: Does HDMI ARC fail to auto start when the HDMI input is selected? A: Try forcing the TV to use the external amplifier by navigating through the TVs menus and switching the audio output from "Internal speakers" to "External amplifier / ARC". Q: Is lipsync is poor (people's speech and mouth movements are mis-timed)? A: From the app select: settings, "Input settings", "HDMI", "Lip sync". Q: Are there audible clicks when changing volume? A: Samsung TVs insert clicks into the audio output when the volume is changed using the TVs remote control. No clicks should be heard if the Naim remote control is used. This is not a bug but a Samsung feature.

If you are experiencing network issues, these are generally because the network is preventing certain traffic going between two endpoints. The chances of traffic being restricted increase the more ‘nodes’ there are between the two endpoints — which can be things such as switches, routers, mesh access points, powerline adapters, firewalls and VLANs. To troubleshoot, the best method is to ‘simplify’ and remove some or all of the nodes until it works, then add back in each node until it doesn’t, then work out why. The simplest setup is for the Mu-so 2nd Generation to be wired to the same router that the app is attached too wirelessly. If that works, then remove the wire so the product connects wirelessly direct to the router. If that works then start adding nodes back in, e.g. mesh, routers, etc until it fails. This will help you to diagnose where the route of your network issue is.

The RC5 socket is to enable a hard wired connection for an external IR (infra-red) control signal from an IR distribution system such as a Xantech which allows you to send IR commands to your Naim system even if it is in another room or located behind closed doors. The RC5 socket is also used by the System Automation function of the ND series products to allow control of Naim Preamps and the Naim DAC from the n-Stream control application.

The Naim StageLine phonostage is available in both Moving Coil and Moving Magnet configurations while the Naim SuperLine phonostage is a reference quality Moving Coil phonostage. Both can be powered from the external power output of the NaimUniti or from a separate power supply such as a FlatCap XS HiCap or SuperCap.

Ideally use Naim Headline headphone amplifier which has a captive signal lead (normally Din but can be ordered with RCA) to connect to a Line out or Tape out on a Naim preamplifier/Integrated product. You will also need a power supply such as NAPSC FLATCAP or HICAP. If you wish to use the Headline with a Naim CD player you will need to use an adapter lead as the Din pin configuration is different on a CD player.

You can connect iPhones* iPod Touch* USB sticks or drives of mass storage class and any device that provides an optical or digital output delivering stereo PCM such as blue ray players CD player set-top box or suitably-equipped television.*Naim NDS does not offer iPhone/iPod Touch connectivity

A subwoofer is an extra speaker that will extend the bass of your system. Active subwoofers have built-in amplification; passive ones don't so need to be connected to a separate amplifier. In the case of NaimUniti NaimUniti 2 and SuperUniti products you'll find a pair of dedicated subwoofer RCA outputs on the back panel for making a line level connection to a subwoofer. In the case of the UnitiQute you can use one of the preamp outputs.To connect the subwoofer to your NaimUniti/SuperUniti/UnitiQutee from one of the subwoofer outputs on the back to the input on the subwoofer. Use the second output if you wish to connect two subwoofers to your system as a stereo pair. Once you’ve made the connection run a RCA cabl go to the set-up menu on the UnitiQute by pressing the set-up key [spanner symbol] on the remote then selecting Speakers Next select Type; and you will have the choice of Large all or None. option when the UnitiQute preamplifier output is connected to a subwoofer to augment the low frequency performance of full bandwidth speakers. NaimUniti/NaimUniti 2 Once youve made the connection go to the set-up menu on the NaimUniti by pressing the set-up key [spanner symbol] on the remote then selecting Speakers; Next select Type this will specify the required signal routing and high-pass filtering settings Select the Large + Sub option when a subwoofer is connected to the NaimUniti and used to augment the low frequency performance of large (full bandwidth) speakers. Select Small + Sub when a subwoofer is used to provide the low frequency part of a speaker system incorporating small (restricted bandwidth) satellite speakers. When this setting is used a 100Hz high-pass filter is applied to the NaimUniti speaker output signal. If no subwoofer is being used select Large which means the subwoofer output will be switched off. Given that bass frequencies are non-directional in theory you can place the subwoofer anywhere in the room. However its best to experiment a little to get the best results. For the best integration with your room try to find a room 'node'. Place your subwoofer where you usually sit connect it and then walk around your room listening to the low frequencies. You'll hear lifts in bass in several places caused by the interaction of the bass notes and your room's acoustics. These are 'nodes' and your sub should go in one of these locations. Don't repeat don't turn the volume up too much on your subwoofer. It's one of the most common failings we hear in systems. Bass should underpin your sound contribute to it where appropriate but it isn't supposed to dominate the sound completely.ter-spacing: 0px">The best way to set your sub levels is to play a piece of stereo music that you're familiar with: turn the subwoofer's volume level up until you can just hear the bass starting to dominate a little too much and then drop the volume back a tad. This might not be a completely scientific method but it works

In this guide you will find connection instructions and information for the NAC series, SuperNait2 and NaitXS2.

To allow your NDX 2 to be used in a country with a different mains voltage to the one where it was purchased it will need to be modified internally. If you are using an external power supply (XPS DR or 555PS DR) this will also need to be modified in a similar way.   Contact your dealer or distributor for more details.

Make sure you install the batteries provided in the correct positions as illustrated inside the rear cavity of the remote. You will also need to the pair the remote to the NDX 2.