Assistance

To add Radio Station favourites select the station you wish to add and touch the Star icon. To remove a Radio Station favourite press the Star icon to deselect it. Alternatively, navigate to the Radio Favourites list and touch the … icon next to the desired station. Then touch Remove from Favourites.

ND5 XS 2‘s streaming card will allow it to Multiroom with all other Naim streaming products

No, ND5 XS 2 will only work with other Naim streaming devices. You can use Chromecast or AirPlay to multiroom with third party products.

The USB input is used to browse and stream the music stored on a USB stick. For more information please see “Playing audio via the USB connection”.

USB sticks, self powered USB HDDs and BUS powered USB HDDs can be used. We recommend that drives should contain less than 100,000 tracks for best performance.

You can connect wirelessly or via a wired connection, using an Ethernet cable direct to the router or using Ethernet over mains adapters. For more information see the topics “Set up Using a Wired Connection” and “Set up Wi-Fi Using Naim App (iOS)” or \"Set up Wi-Fi Using Naim App (Android)\" in the First Time Installation category.

Touch the Settings icon within the Naim application. Touch Output Settings. Touch the desired output setting from the available options: DIN RCA DIN+RCA Digital BNC E.g. Touch DIN+RCA.

Both the n-Stream and n-Serve applications have been tested extensively by Naim Audio before being submitted to Apple for approval for uploading to the Appstore. This means the apps should be stable. If you are having issues with the app please first ensure your firmware is completely up to date on your Apple device. If you’re stilling having issues please delete the application power down your Apple device power it up again and reinstall the application: this usually resolves any problems.

Both the n-Stream and n-Serve applications have been tested extensively by Naim Audio before being submitted to Apple for approval for uploading to the Appstore. This means the apps should be stable. If you are having issues with the app please first ensure your firmware is completely up to date on your Apple device. If you#re stilling having issues please delete the application power down your Apple device power it up again and reinstall the application: this usually resolves any problems

Sometimes, after a firmware update, the updated system fails to reappear on the Rooms screen in the iPhone or iPad version of the Naim app. Try these steps in order until the system appears. 1. Refresh the Rooms screen In the Naim app, go to the Rooms screen and drag down to refresh it. This forces the app to redisplay all the Naim systems it can find on the network. 2. Force close and reopen the app On your iPhone or iPad: Double-tap the Home button to display all running apps 'Flick' the Naim app upwards to close it Re-open it from the Home screen 3. Reboot the Naim system Reboot by unplugging your system and leaving it for 30 seconds before plugging it in and turning it on again. 4. Reinstall the app Delete the app from your device (not just the Home screen if the option appears) and reinstall from the app store 5. Restart all network equipment On your network restart all equipment such as: routers switches access points ethernet-over-mains adapters Wi-fi extenders

BT Smart Hub 2 users on the latest firmware upgrade (V0.26.03.01286, released April 2021) may have seen their wirelessly connected Naim products disappear from the Rooms screen of the Naim App even though the Naim product remains connected to the internet (e.g. continues playing radio, playlists etc). What's the problem?    A bug in the BT Smart Hub 2 firmware prevents devices on the 2.4Ghz and 5Ghz networks from talking to each other. Like most routers, the BT Smart Hub 2 provides Wi-fi on both bands. Devices simply choose the most appropriate one. Users are usually unaware whether they are connected to 2.4Ghz or 5Ghz as the router makes sure that all devices can talk to each other, regardless of band. However, this bug means that if your phone (or tablet) and Naim product are not on the same band they simply don't know about each other - as if they were on completely separate networks. The Solution (until BT provide a fix) Ensure all devices are on the same network by disabling the 5Ghz band. This will require accessing your router with a web browser and following the steps outlined in the link below. How to disable 5Ghz on a BT Smart Hub 2 Alternatively (though perhaps, impractical), wiring your Naim product to your router should solve the problem.  Will this be fixed? BT say they are rolling out a fix over May/June 2021 What else can I try? Consider disabling your router's 'guest network' which can sometimes cause products to be hidden from the Naim app.

If the remote control for your product no longer functions correctly then can you please try the following: Check batteries and replace if necessary. If the remote is capable of operating more than one type of device then please ensure the correct device is selected (i.e. HDD CD or Pre etc.) On the NaimUniti / UnitiQute / NaimUniti 2 / UnitiLite / ND5 XS / NDX / NDS and NAC-N-172 Switch off product wait 30 seconds and then switch on again. While the START UP logo is displayed point the remote handset at the unit and press the AUX and disp buttons simultaneously on the remote handset. The unit should then display 'IR code 21'- if it doesn't then press 'Aux' and 1 simultaneously then AUX and disp simultaneously.